Walkin on 19th Apr and 20th Apr
CompanyHCL Technologies Limited
SalaryINR 2,00,000 - 4,50,000 PA.
Experience1 - 4 yrs
No of Openings1
Please write HR CHINJU on the top of your resume for gate entry
HCL is hiring for Hardware Support Engineers with good technical knowledge and command over spoken English language. The client is a prestigious US based Healthcare Equipment Manufacturer organization.
Limited Openings - interested candidates should appear as soon as possible
Designation: Engineer Product Support
Education: Technical Graduates (Preferably B.Tech (Mechanical / EEE / ECE / CS / IT) / BCA / MCA / B.SC (IT) background)
Experience: 1-year experience in hardware troubleshooting mandatory
Job Location: Noida
Salary: Upto 450000 LPA (** Basis last CTC drawn)
Shifts: US Shift
Working days: 5 days
#Analyse and resolve moderately complex Hardware / application problems faced by clients in Timely manner
#Assist in identification, validation, review and approval of customer support procedures
#Documents problem and resolution accurately
#Escalates or hands-off issues to other areas appropriately
#Follows established Procedures and process in resolving the issues
#provides support to customers via Phone or E-mail
#Correctly identifying case categorization and severity definition
#Collection of relevant customer information
#Initial understanding of the incident upon call receipt
#Resolving issues based on information available
#Only Technical graduates or post graduates can apply.
#Minimum of 01-year experience in hardware troubleshooting is mandatory.
#excellent spoken English skills are compulsory!!
#Must be comfortable working in US shifts (Night Shifts).
Please come down for a face to face Interview.
1.A copy of your updated resume
2.A govt. address/Id proof
3.A print out of this email
Please Note: Don't carry laptop or any other storage device...!
Feel free to refer your friends or colleagues for the openings.
- Time: From 11 AM to 6 PM
- Venue: HCL Technologies Ltd ,N5 Building A-22,Sector 60,Noida.