Customer Care Exec

Walkin on 15th Oct

Company

Muthoot Finance Ltd

Qualification

Graduate
Graduate

Salary

1,50,000 - 2,50,000 PA.

Experience

0 - 5 yrs.
1,50,000 - 2,50,000 PA.

No of Openings

10

Work Location

Delhi NCR, Uttamnagar, Karampura

Minimum Education Qualification :- Must be a Graduate


JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)
  • Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
  • Generate business and leads for new loans from new customers
  • Handle branch walk-ins for business generation
  • Generate referrals through existing customer base and walk-ins.
  • Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
  • To handle customer requests and complaints and take it to closure.
  • Understand the need of the customer and cross sell other products accordingly.
  • Generate business and leads for other products like insurance, NCDs, gold coin etc.
  • Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
  • Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate

Address

  • Time: From 11AM
  • Venue: Muthoot Finance Ltd -A/34, A-Block, Opp Raja Garden fly over, 1st floot, Above "NEXT Showroom". Rajouri Garden. Delhi

Contact

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