Walkin on 4th Oct
CompanyNTT DATA GLOBAL DELIVERY SERVICES PRIVATE LIMITED
Experience0 - 4 yrs
No of Openings1
Process Requirement : Blended process and the requests come in the form of both emails and voice calls, the candidate would be expected to be comfortable and proficient in both.
Designation - Associate / Sr. Associate
Location - Gurgaon
Job Role -
* Resolves difficult and frequently unique customer questions and complaints, through resolution and closure.
* Serves as liaison between customers, leadership and various departments.
* Ensures that appropriate records, required reports, and related administrative functions are correct and maintained.
* Applies in-depth knowledge of systems and operations in support of assigned customer group.
* Demonstrates highly developed interpersonal and customer relationship skills.
- Excellent communication skills
- Min 1 year experience in any International BPO
- Any Graduate
- Flexible to work in night shifts (24/7 work environment, open to working in shifts (Day/Eve/Night)
- Time: From 11am to 2pm
- Venue: Splendor Trade Tower, Golf Course Extension Road, Sector 65, Gurgaon