Customer Service

Walkin on 4th Oct

Company

NTT DATA GLOBAL DELIVERY SERVICES PRIVATE LIMITED

Qualification

Graduate
Graduate

Experience

0 - 4 yrs

No of Openings

1

Work Location

Gurgaon

Process Requirement : Blended process and the requests come in the form of both emails and voice calls, the candidate would be expected to be comfortable and proficient in both.
Designation - Associate / Sr. Associate

Location - Gurgaon

Job Role -

* Resolves difficult and frequently unique customer questions and complaints, through resolution and closure.
* Serves as liaison between customers, leadership and various departments.
* Ensures that appropriate records, required reports, and related administrative functions are correct and maintained.
* Applies in-depth knowledge of systems and operations in support of assigned customer group.
* Demonstrates highly developed interpersonal and customer relationship skills.
Eligibility

- Excellent communication skills

- Min 1 year experience in any International BPO

- Any Graduate

- Flexible to work in night shifts (24/7 work environment, open to working in shifts (Day/Eve/Night)

Address

  • Time: From 11am to 2pm
  • Venue: Splendor Trade Tower, Golf Course Extension Road, Sector 65, Gurgaon

Contact

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