Technical Graduates

Walkin On 12th Jan

Company

GENPACT INDIA

Qualification

Graduate
Graduate

Salary

INR 1,75,000 - 2,50,000 P.A. Incentives + one side cab

Experience

0 to 4 yrs.
INR 1,75,000 - 2,50,000 P.A. Incentives + one side cab

No of Openings

20

Work Location

Gurgaon

Genpact is Hiring Technical Graduates for Technical Voice Support

B.Tech / B.E./ BCA/ B.Sc (IT/ CS) Graduates or any gradaute with tech support experience can WalkIn.

 

Both fresher & Experienced candidates can WalkIn.

Contact HR : Karishma @9711459926
 
Mention "Karishma" as HR reference on your CV.

Job Description: 

Domestic Process - Semi- Technical Voice Process (Voice Support): 

Candidate should be able to solve the technical issues related to electronic products and home appliances and provide solution for the same. 
Provide Support in inbound call center and through e-mail.
Document & add new issues/solutions to Knowledge Management Repository.
Utilize professional techniques to retain & delight customers.
Use of soft skills - Listen, Empathy, Courtesy etc.
Provide quality service & resolve concerns efficiently & professionally

Salary Package : 1.68 LPA - 2.3 LPA + monthly incentives + yearly bonus

Work Location: DLF Cyberhub,Gurgaon

Shift window: Day window (6am-12pm), Night window (8pm 6am) ,(Any 9 Hours in between)

***Carry 2 copies of updated resume, 2 passport size photograph and 1 valid government ID proof.

Do Not carry laptop and pen-drive.

Address

  • Time: From 10:00 am to 2:00 pm
  • Venue: 22A building, Genpact sector-18,Udyog Vihar,Gurgaon Landmark- Bharti Airtel building Nearest Metro- IIFCO chowk & MG Road

Contact

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