Customer Service(day Shift)

Walkin on 29th Mar

Company

Genpact

Qualification

Graduate
Graduate

Salary

INR 1,25,000 - 2,00,000 P.A.

Experience

0 to 5 yrs.
INR 1,25,000 - 2,00,000 P.A.

No of Openings

10

Work Location

Gurgaon
Eligibilty : Any Graduate ( BA/BCOM/BSC/BBA/BBM)
Shifts : Day Shifts
Work Location : Phase 5, Gurgaon
Hiring Rounds: Three rounds of interview

 

Fresher/Experienced : Hiring Both.

 

 

Contact Person: Please contact any of our Human resource executive,

 

 

Tabbashum Khan  - 9999626858

 

Eshitaa Rastogi - 9953216217

 

Ridham Vij - 9599543746

 

Fatima Iqbal - 8447749046

 

 

Job Description -

1. Answer inbound calls from customers regarding insurance policies.
2. Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
3.Candidate must have excellent communication skills.
4. Document & add new issues/solutions to Knowledge Management Repository.
5. Utilize professional techniques to retain & delight customers.
6. Use of soft skills - Listen, Empathy, Courtesy etc.
7. Provide quality service & resolve concerns efficiently & professionally
8. Shift Timings :

Shift Window ( 9am - 9pm) with Sunday Fixed Off

9. Incentives can be earn during the training time as well.


Please carry a copy of resume, passport size photographs and a valid GOVT id proof.

Address

  • Time: From 10am - 3pm
  • Venue: Genpact 22A,Sec-18,Udyog Vihar,Gurgaon Landmark : Near Airtel Building

Contact

blog comments powered by Disqus