Tech Support

<7th and 11th oct 2013

Company

ACS of India Pvt. Ltd

Qualification

Any Graduate - Any Specialization,
Any Graduate - Any Specialization,

Experience

1 to 2 yrs

Work Location

Noida

 

Eligibility Only Graduates ( min 0.5 Yrs)

 

 

 

Flexibility to work in 24*7 support.

 

 

 

Mandatory:: Excellent Communication Skills

General Role:

 

 

 

*Assume responsibility for quality and timeliness of all tasks delegated by Client Managers.

 

*Participate in internal communications on standard processes and reporting.

 

*Participate in meetings and on conference calls regarding current projects, updates and projections; lead as directed by Sr. Client Manager.

 

*Troubleshoot application and data issues and direct to the appropriate XLS contacts.

 

*Complete standard tasks with limited instruction and supervision.

 

*Understand and mitigate risk.

 

*Escalate high risk, complex or problematic issues to Manager.

 

*Manage complex projects and work requests with consistent accuracy and completeness.

 

*Work collaboratively and productively with members of XLS to troubleshoot and resolve issues.

 

 

 

Qualifications

 

 

 

*Possess Bachelors Degree.

 

*Strong aptitude for Technology.

 

*Possess understanding of ediscovery processes and industry; litigation support experience or exposure.

 

*Possess strong technical grasp of technology tools and platform intricacies.

 

*Demonstrate excellent oral and written communication skills.

 

*Proven self-direction.

 

*Pro-active by nature.

 

*Capable of multi matter management and multi-tasking.

 

*Proven time management skills.

 

*Collaborative.

 

*Flexible in work hours and availability.

 

 

 

Visit : www.xerox-xls.com

 

www.xerox.com

 

 

 

Kindly revert with your acknowledgement on the same for your presence.

Regards

Swati Gupta

 

Address

  • Time: from 1PM to 4PM
  • Venue: Affiliated Computer Services Of India Private Limited, A Xerox Company 1st Floor Tower A&B, Knowledge Boulevard Plot-8A, Block-A, Sector 62, Noida

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