Voice Process

Walkin on 9th Jan to 13th Jan

Company

BPTP Limited

Qualification

Graduate
Graduate

Experience

1 to 4 yrs.

No of Openings

3

Work Location

Mumbai

Executive/ Senior Executive - Voice Process ( GURGAON )

Address queries and complaints of customers and brokers over the phone, in a timely and effective manner.

Respond to calls from customers/ brokers regarding queries, in a timely manner

Communicate with customers/ brokers to address and resolve their queries

Maintain and update the database with information on the nature of queries and status of resolution

Record all customer and brokers complaints / issues received and resolved

Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer/ broker on same Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers and brokers.

 

Interested Candidates can directly Walk-In to our Office
 
Excellent communication skills are required (Verbal & Written)
Should have minimum 1 year of customer care experience (Voice Process)
Real estate experience is not mandatory
Fixed day shifts and fixed week offs

Address

  • Time: Between 11:00 am to 4:00 pm
  • Venue: BPTP Limited| BPTP Crest | Ground Floor | Plot No. 15, Udyog Vihar| Phase - IV, Gurgaon 122 015| India

Contact

  • Telephone: 0124-385-2787
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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