Walkin on 9th Jan to 13th Jan
Experience1 to 4 yrs.
No of Openings3
Executive/ Senior Executive - Voice Process ( GURGAON )
Address queries and complaints of customers and brokers over the phone, in a timely and effective manner.
Respond to calls from customers/ brokers regarding queries, in a timely manner
Communicate with customers/ brokers to address and resolve their queries
Maintain and update the database with information on the nature of queries and status of resolution
Record all customer and brokers complaints / issues received and resolved
Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer/ broker on same Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers and brokers.
- Time: Between 11:00 am to 4:00 pm
- Venue: BPTP Limited| BPTP Crest | Ground Floor | Plot No. 15, Udyog Vihar| Phase - IV, Gurgaon 122 015| India
- Telephone: 0124-385-2787