US Collections

Walkin on 15th Jun

Company

GENPACT INDIA

Qualification

Graduate
Graduate

Experience

0 - 3 Yrs

Work Location

Gurgaon

Inviting Applications for International Voice Process -US Collection Process

Work Location : Gurgaon

We are looking for someone with extensive knowledge and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer 

Contact Person :Prerna : 9315920423

Please mention " Hr Prerna" Name on top of the resume and directly walk-in at the venue.

Shifts: US Shifts
Responsibilities :
  • Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
  • Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
  • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
  • Inbound & outbound calling
  • Provide payment plans basis customer requirement

Qualifications :

Minimum qualifications

  • Under graduate / Any Graduate
  • Freshers are eligible
  • Strong Communication Skills (verbal and written)


Preferred qualifications :

  • Good customer handling skills
  • Good communications skills
  • High Energy level

 

Documents to be carried for Interview -
  • 2 UPDATED COPIES OF RESUME
  • ORIGINAL AADHAR And PAN CARD IS MANDATORY
  • 2 XEROX COPIES OF ID PROOF
  • 2 PASSPORT SIZE PHOTOGRAPHS
  • LAST 3 MONTHS PAY SLIPS ( IF ANY )

Address

  • Time: From 11am to 2pm
  • Venue: Genpact, 22B, Sec-18,Udyog Vihar, Gurgaon Landmark : Near Airtel Nearest Metro Station : Iffco Chowk & MG Road Metro Station

Contact

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