Walkin on 16th May to 18th May
CompanyHCL Technologies Limited
SalaryINR 1,75,000 - 3,50,000 P.A.
Experience1 - 5 yrs.
We are pleased to inform you about the opening for Customer care executives for an International CHAT Process !!
> International Chat Process
> Designation : Customer Service Executive/Sr. CSE
> Shifts : US (Majority Night )
> Week Off : 2 (Rotational)
> Salary : Upto 350000/- LPA
> Education : Any Graduate
> Work Experience : Minimum of 6 months International Chat/ Blended experience.
Job Description :-
Benefits & Compensation :-
*Salary upto 3.5 LPA
*Home pick and drop office cabs available.
*Opportunity for fast track career growth.
*International standard facility.
*Recreational activities and cultural programs.
*ATM and Concierge available within premises.
Roles & Responsibilities :-
* Registration & Scheduling for client examinations.
* Follow escalation procedures for issues uncontrollable at CSR level.
*Updating different trackers like End User complaint tracker etc.
*Implementing feedback given during monitoring sessions by PICs / Team Leads
* Appropriate documentation on client CRM
* Ensuring data security - proprietary data of customers
* Meeting SLAs & maintaining Quality Standards
Skills Required :-
* Good Typing Skills ( 30 wpm with 90% accuracy).
* Good command in verbal and written English.
* Any graduate with min 6 months of experience in a live Chat campaign is eligible for this opening.
* Excellent written communication skills
* Good comprehension and correct grammar skills
* Excellent computer/ internet navigation skills.
Contact Person : Sourabh
Mention HR as "Sourabh Malaviya" on the top of your CV for Gate pass.
Documents to carry :
1)-2 Copies for CV
2)- 1 Photo
3)- Any Govt. photo id proof (DL/Adhar/ Voter)
Note : Please DO NOT CARRY Laptop or any other storage device.
Please feel free to refer any of your friends/relatives for this opening!!
- Time: Between 11.00 am to 4.00
- Venue: HCL Technologies Limited, N5 Building, A-22, Sector - 60, Noida, UP - 201301